Most businesses conduct communication audits to assess how effective their current communication tools are and identify and fill any communication gaps. Which is great, but, we don’t do boring, standard communications audits where we simply asses tools content and channels.
Rather, we’re about engaging people through talking to them and truly listening to what they have to say.
Australia and New Zealand’s household hardware chain, Bunnings Warehouse, tasked us with discovering what makes their staff tick when it comes to communication across Australia and New Zealand.
We sat down with team members right across the business to capture their thoughts. andWe gathered their insights to provide:
Communications Audit
Design
Workshops and Interviews