The way we work
Broad expertise, with a laser focus on your business objectives.
PEOPLE FIRST
At Bunch, we adopt a human-centred approach to challenge the way we ideate and execute, to deliver solutions and experiences that shift the way people think, feel and behave.
Every project is unique, but they all start with one thing in common. Curiosity. We want to get to know you. What’s happened so far? Where do we want to go next? What does success look like? What do you value? Who are your employees and why should they care about you? Flat white or long black?
What is the real problem to solve?
But first, do we have all the right insights to set us up for success? Luckily, we’ve got a proven process to quench our desire to understand and deeply listen to your people.
OUR PROCESS
1. EXPLORE + PLAN
EXPLORE + PLAN
We approach each project with a human-centred approach, defining the challenge through their eyes, while keeping your business objectives front and centre.
We immerse ourselves in your industry, understanding your business thorough a variety of ways, including qualitative research (observation, employee workshops and interviews) and a deep dive into existing materials.
Our research-driven design uncovers rich insights, which we turn into strategic principles and recommendations that guide the development of our solution.
2. DEVELOP + TEST
DEVELOP + TEST
Here’s where we really click our brains into gear!
We develop a plan built on insight that achieves your business objective. We co-create and iterate with you, arriving at fit-for-purpose solutions that we test with your people to make sure we’re on the right track.
3. DELIVER + MEASURE
DELIVER + MEASURE
Time to really get our hands dirty. We work with your teams to implement our solution, engaging key internal stakeholders to make it happen.
The end result is a strategic, targeted program that attracts, informs and engages, and solves the problem we were brought in to tackle (and perhaps even a couple of others too).
4. EVOLVE + ITERATE
EVOLVE + ITERATE
How did it land? What do we need to change? Would it be even better if…? These are the questions we ask, because we know that most projects are not a “set and forget” job.
Our work isn’t done until you’re satisfied that we’ve achieved our objective and positively impacted the DNA of your organisation, which ensures that our time together is valued and remembered, long after our work is complete.
Our process is individually tailored to each of our clients, but one thing always remains – we’re partners from the start. We can’t achieve greatness without you, and rely on your expertise and feedback throughout the project to understand your business, audiences and your challenges.
GREAT COLLABORATION RESULTS IN GREAT WORK!
SO WHAT’S IT LIKE WORKING WITH US?
We’re genuine, open, collaborative, motivated and have a “can do” attitude, with a fast and agile working style that doesn’t compromise on quality.
We’re forever curious, detail-loving doers who are driven by creativity and inspired by the unexpected.
Your business is our business.
Straight-up
communication
We tell it like it is using simple language.
No beating around the bush.
We stay in touch at all times.
A trusted advisor
We are honest with people and about situations.
We positively challenge you when we think something isn’t right.
We foster friendly and long-term business relationships.
An eye on the future
We think ahead to identify challenges and opportunities.
Disciplined management of projects, budgets and timelines.
We’ve always got your back and we always deliver.
