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    ColesEmployee Experience & Culture

    World-class leadership development made relevant at scale

    "Working with the Bunch team has been such a positive experience. They took the time to really understand what we needed and made the whole process feel seamless and collaborative."

    Louise Clover

    Instructional Designer

    Coles

    Industry

    Retail

    Challenge

    Digital learning experience for 9,000+ leaders

    Timeline

    Leadership Program

    Impact

    9,000+ leaders reached, end-to-end journey designed

    The Challenge

    Coles needed to develop 9,000+ leaders across its retail network through Leading Work - a high-profile, foundational leadership development program.

    The challenge was creating a digital learning experience that could hold attention in one of Australia's most fast-paced retail environments while genuinely shifting mindset and building capability at scale.

    Our Approach

    We found that the program's success depended heavily on the quality and accessibility of the digital experience.

    Leaders needed an intuitive, visually engaging portal that made the learning journey clear, the content compelling and the navigation effortless - reinforcing Coles' brand and making leadership development feel genuinely relevant.

    What We Delivered

    • A mapped and visualised end-to-end learner journey spanning diagnostics, core modules and assessments
    • Custom landing page design reflecting the learner journey, brand identity and program values
    • Interactive visual elements including contemporary tiles, icons and user-friendly layouts
    • Brand-aligned aesthetics applying Coles' Learning Toolkit colour palette and values-based themes
    • Materials tailored for the initial Supermarkets cohort pilot

    The Results

    1

    The Leading Work program design empowered 9,000+ Coles leaders to engage meaningfully with their development.

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