Simplifying complexity to enable confident technology adoption
"They simplified the complexities we were facing, enabled us to engage all stakeholders with confidence and were great to work with!"
Gareth Boyd
Business Lead – TPM
Industry
consumer goods
Challenge
Trade Promotions Technology
Timeline
System Rollout
Impact
40 stakeholders aligned
The Challenge
Simplot was overhauling its Trade Promotions Management (TPM) system, introducing new technology and optimised ways of working to improve commercial performance and customer experience. Driving adoption of a complex new platform requires more than system implementation, it demands careful change management and sustained communication.
Our Approach
With 40 key stakeholders involved, we found that the change faced competing priorities, significant complexity and legitimate concerns about the transition. Success would depend on clear senior alignment, consistent messaging, and leaders equipped to guide their teams with confidence.
What We Delivered
- Discovery interviews with 40 key stakeholders to surface opportunities, challenges and readiness gaps
- Senior alignment workshops to create shared understanding of the change and its commercial rationale
- A change communications plan and assets to keep all team members informed and engaged
- Monthly communications, dashboard updates and feedback loops to sustain post-launch momentum
The Results
40 stakeholders aligned
TPM smooth adoption
Leader confidence built
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